on the Accidental Unleashing of your Inner B****

I am a mild mannered reporter. Literally.
It takes a lot to get me riled. I've learned, at great cost, diplomacy and patience. I listen, assess,and make carefully weighed decisions.

I Am Very Calm: Usually

I don't "fly off the handle."
Usually.
Yet this morning, for no reason I can figure out, I let a person who called in to the paper get my goat. Heck, I let her kill it and roast it, and I served it up with some nice little potatoes and beans.
I actually argued with her.

Angry Phone Lady

What happened to The Customer is Always Right?
I turned into Angry Phone Lady.
But then, when I realized I was out of line and tried to back-peddle, she wouldn't stop going blah blah blah.
So I may have spoken to her just a teensy bit sharply, just, you  know, to calm her down.
Heh.
Anyway, in the end, I had to give her her way, and ended up being told by the boss (me) to call her back and apologize.
I felt better afterward. And now we're best buds.
(Would you like a little beer with that crow, ma'am?)
Has this ever happened to you?
Sure it has, right? Right?
You're just rolling along, sipping your second cuppa, when, wham! For no apparent reason something comes in and unleashes your inner b****.
And you are off and running, before you have a moment to think, whoa! No, B****! Get BACK IN THE CAGE!

Mild Mannered Reporter

And then you're apologizing, and then you're ranting and venting to anyone who will listen, and then you're winding down thinking, what the hell was that?
And then you're apologizing again.
And then you're blogging about it and hoping it doesn't happen again soon, cause that B**** is bad. And she needs to stay under wraps.
Sigh.
Tomorrow I'll be a mild mannered reporter again.
(Rowr.)